Terms Of Service

TERMS OF SERVICE
Last Updated: [Insert Date]

Welcome to Velve Beauty! These Terms of Service govern your use of our website (www.velvebeauty.com) and services. By accessing or using our site, you agree to comply with and be bound by these Terms. Please read them carefully.

1. GENERAL INFORMATION

Velve Beauty is an online store specializing in personal care and beauty products. We ship our products within France and internationally. If you do not agree with these Terms, please do not use our services.

2. ELIGIBILITY

By using our website, you confirm that you are at least 18 years old or have legal parental/guardian consent. You also warrant that any information you provide to us is accurate and up-to-date.

3. ACCOUNT REGISTRATION

To place an order, you may need to create an account. You are responsible for keeping your account details confidential. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

4. PRODUCT INFORMATION & AVAILABILITY

  • We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.

  • Product availability is subject to change without notice.

  • We reserve the right to limit the sale of products to any geographic region.

5. PRICING & PAYMENT

  • All prices on our site are listed in EUR (€) unless otherwise stated.

  • We accept major credit/debit cards, PayPal, and other secure payment methods.

  • Orders will only be processed after full payment is received.

  • Taxes and duties for international shipments may be charged upon delivery and are the customer's responsibility.

6. SHIPPING & DELIVERY

  • We ship within France and internationally. Shipping times and costs vary depending on the destination.

  • Estimated delivery times are provided during checkout.

  • We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.

  • Risk of loss and title for items purchased pass to you upon delivery.

7. RETURNS & REFUNDS

  • We accept returns within 14 days of delivery for eligible products.

  • Items must be unused, in their original packaging, and accompanied by proof of purchase.

  • Refunds are issued to the original payment method after the returned item is inspected.

  • Shipping fees for returns are the customer's responsibility unless the return is due to our error.

  • Certain items (such as opened skincare products) are non-returnable for hygiene reasons.

8. INTELLECTUAL PROPERTY

All content on this site, including text, images, logos, and graphics, is the property of Velve Beauty and protected under copyright and trademark laws. Unauthorized use of our content is prohibited.

9. PROHIBITED ACTIVITIES

You agree not to:

  • Use our website for fraudulent or unlawful purposes.

  • Disrupt or interfere with the website’s security features.

  • Copy, modify, or distribute our content without permission.

10. LIMITATION OF LIABILITY

We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. Our maximum liability is limited to the amount paid for the purchased product.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

12. FORCE MAJEURE

We are not responsible for delays or failures due to events beyond our control, such as natural disasters, pandemics, strikes, or technical failures.

13. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. The latest version will be posted on our website with the "Last Updated" date.

14. GOVERNING LAW

These Terms are governed by the laws of France. Any disputes shall be resolved in the courts of France.

15. CONTACT INFORMATION

If you have any questions regarding these Terms, please contact us at:

Thank you for choosing Velve Beauty!

 

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